📈 How are companies using AI?

➜ First European Bank Signs a Deal with ChatGPT. Spanish banking group BBVA is stepping up its use of artificial intelligence, signing a deal with OpenAI to start rolling out ChatGPT to thousands of employees. Goal: to increase productivity and process efficiency.

Finextra

➜ Klarna Says 90% of Its Workforce Uses GenAI Daily. Klarna said KiKi, its internal AI assistant, answers over 2,000 staff queries a day. “We push everyone to test, test, test and explore,” said Sebastian Siemiatkowski, CEO and Co-Founder at Klarna. GenAI is mostly being used by non-tech roles: communications (92.6%), legal (86.4%) and marketing (87.9%).

Verdict

➜ Walmart Boost Search with AI. A good recap on how the leading US retailer is using generative AI. One of the use cases: GenAI analyzes customer intent based on query, session, and engagement. It then uses that information to create a holistic product offering in categories.

RetailDive

➜ AI Helps Mastercard Find Compromised Cards. Mastercard is using GenAI-based predictive technology to double the detection rate of compromised cards. The other benefits: it reduces the rate of false positive results by 200% and increases the speed of identifying merchants at risk by up to 300%.

Finextra

➜ JPMorgan To Give AI Training to All New Employees. This year, everyone coming to JPMorgan will have prompt engineering training to get them ready for the AI of the future. Company president Daniel Pinto said the technology will have a “very, very” big impact on the bank’s 60,000 developers and 80,000 operations and call-center employees.

Finextra

💡 What are the nerds up to?

➜ Turning LMs Into Software Engineering Agents. Seven Princeton researchers built an SWE-agent: it turns GPT-4 (or any other LM) into software engineering agents that can fix bugs and issues in real GitHub repositories. Great news: it's all open source.

SWE-agent

➜ LLMs + GenAI = Entire AI Game Studio. How about developing games by typing in prompts? A team  used LLMs and GenAI to create an entire AI game studio, complete with coders, artists, etc. Prompt could go like “Create a Starfighter that can shoot lasers and drop BB-8 bombs” and the studio would generate 3D models, game data, and scripts. 

Braindump

➜ Ex-Googler Says Company's AI Panic is Like Google+ Fiasco All Over Again. Former UX strategist claims that Google's goal is to create a Jarvis-like assistant that keeps users locked into Google's ecosystem. The company is driven by the fear that someone else might get there first.

TheDecoder

➜ GitHub Adds Extensions to its Copilot. GitHub is expanding its AI development tool: Copilot Extensions enables developers to build and deploy to the cloud in their natural language with their preferred tools and services. Organizations can also create private Copilot Extensions for their homegrown developer tooling. The end goal: limit context-switching for developers.

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