Client Partner

Our mission at Netguru is to help entrepreneurs and innovators shape the world through beautiful software. We care about trust, taking ownership, and transparency. As a Certified B Corporation®, we offer a safe, inclusive and productive environment for all team members, and we’re always open to feedback. If you want to work from home and be a full time employee, great! We want to create the right opportunities for you.

We are looking for a Client Partner who will help our customers from around the world solve their business problems through technology.

If you join us, your responsibilities will center around:

• Growing business within an assigned market vertical or account base.
• Leading the full sales cycle (fro prospecting, through winning to existing customers management and expansion.
• Generating new opportunities through outbound activities and effectively converting marketing generated leads.
• Partnering up with domain experts to consult clients’ executives on their needs and identify commercial opportunities.
• Building commercial proposals and leading negotiations to start long-term, value-based business relationships.
• Acting as a business partner, nurturing relationships with existing clients and watching over exceptional customer experience on a daily basis.
• Creating and executing account growth plans for a portfolio of prospective and existing customers.
• Co-creating and executing financial strategy (margin and revenue) for a portfolio of accounts.
• Co-creating specific service offerings, as a part of the go-to-market strategy.
• Staying relevant to the customers by keeping up with the latest industry trends, networking though industry webinars and events.
• Working to a set of KPIs including revenue, margin and NPS.

Ready to apply? This is what we are looking for:

• At least 5 years of experience in a similar position in IT software sales or in a consulting role in a specific industry (financial services, retail, healthcare, proptech, greentech, media and telco, etc) with direct revenue accountability.
• Experience in building opportunities pipeline through outbound activities - market research, business analysis, networking, and referrals.
• Experience in leading full sales process – from prospecting through deal signing to managing and growing the existing business.
• Experience in working with the companies at different growth stages - start-ups, scale-ups and enterprises. Practical knowledge on how to approach, win and manage the cooperation with each type.
• Well-established network within an industry and an ability to build a strong network within the accounts.
• Good understanding of the new technologies.
• Practical skills in building business proposals.
• Hands-on experience in crisis and conflict management.
• A proven track record of identifying and winning accounts exceeding 1.5M euro in annual value.
• Ability to build and convey the vision in a compelling way and strong negotiation skills.
• Honest, transparent and professional approach that fits our organisational culture.
• Exceptional communication and interpersonal skills to build relationships based on mutual trust with customers and colleagues.
• Excellent command of written and spoken English (CEFR C1+), Polish not required.

Nice to have:

• Experience in planning and executing strategy for selling to a new industry/country and building new services offering.
• Good understanding of the Account-Based Sales approach.
• Working knowledge of Salesforce, Hubspot, LinkedIn, Outreach.io or other CRM systems.
• Able to present company at external conferences and maintain professional social media presence.
• Experience in working in a remote-first culture.

Perks & Benefits:

• Access to the WorkSmile platform offering benefits adapted to your preferences.
• Support for your growth - a head/manager’s budget available to every employee.
• Discounts on Apple products.
• One-time 1000 PLN home office bonus.
• Various internal initiatives: webinars, knowledge sharing sessions, internal conferences.

If you need any disability-related adaptation at any step of the recruitment process – simply let the recruiter know! We'd be happy to help.

Don't hesitate and apply right away! In case of questions - drop us a line at jobs@netguru.com!