Senior Client Executive

Our mission at Netguru is to help entrepreneurs and innovators shape the world through beautiful software. We care about trust, taking ownership, and transparency. As a Certified B Corporation®, we offer a safe, inclusive and productive environment for all team members, and we’re always open to feedback. If you want to work from home and be a full time employee, great! We want to create the right opportunities for you.

Our Business Development Team takes care of our clients from the very first hello. The Team leads the process through qualification, needs analysis, project estimations and negotiations, to signing the deal. The team is growing, that's why we're looking for you.

You'll be responsible for:

• Growing business within an assigned market vertical (Finance or Retail) or account base.

• Leading the full sales cycle. From prospecting, through winning to expansion of strategic business.

• Generating new opportunities through outbound activities and effectively converting marketing generated leads.

• Partnering up with domain experts to consult clients’ executives on their needs and identify commercial opportunities.

• Building commercial proposals and leading negotiations to start long-term, value-based business relationships.

• Acting as a business partner, nurturing relationships with existing clients, and expanding the network within strategic accounts.

• Creating and executing account growth plans for a portfolio of prospective and strategic customers.

• Co-creating and executing financial strategy (margin and revenue) for a portfolio of accounts.

• Co-creating specific service offerings, as part of the go-to-market strategy.

• Staying relevant to the customers by keeping up with the latest industry trends, networking through industry webinars and events.

• Working to a set of KPIs including revenue, margin and NPS.

First, check if you have:

• At least 4 years of experience in a similar position in IT software services sales

• OR in a consulting role in a retail/finance sector with direct revenue accountability.

• Experience in building opportunities pipeline through outbound activities – market research, business analysis, networking, and referrals.

• Experience in leading the full sales process – from prospecting through deal signing to growing the existing business

• Proven track record of closing business deals exceeding 1M PLN and identifying cross-selling and upselling opportunities within managed accounts.

• Experience working with companies at different growth stages - scale-ups and enterprises. Practical knowledge on how to approach, win and manage the cooperation with each type.

• Excellent command of written and spoken English (CEFR C1+), Polish not required.

• Exceptional communication and interpersonal skills to build relationships based on mutual trust with customers and colleagues.

• Ability to build and convey the vision in a compelling way, and strong negotiation skills.

• Well-established network within the Finance or Retail industries and an ability to build a strong network within the accounts.

• Understanding of the new technologies.

• Honest, transparent and professional approach that fits our organizational culture.

• Practical skill in building business proposals.

• Hands-on experience in crisis and conflict management.

Bonus points for... Nice to haves:

• Experience in planning and executing strategy for selling to a new industry/country and building new services offering.

• Understanding of the Account-Based Sales approach.

• Working knowledge of Salesforce, HubSpot, LinkedIn, Outreach.io or other CRM systems.

• Able to present company at external conferences and maintain a professional social media presence.

• Experience in working in a remote-first culture.

Our values are important to us, so we expect certain attitudes from you:

• Staying curious and refraining from making assumptions about your prospects.

• Being proactive in looking for solutions instead of complaining.

• Being responsible for your results and measuring your performance.

• Questioning the status quo in a constructive manner.

• Being supportive to other team members.

• Being humble, honest, and transparent: no tricks, no gimmicks.

• Being mentally prepared to cope with losses.

Perks & benefits:

• Access to the WorkSmile platform, offering benefits adapted to your preferences.

• Support for your growth – a head/manager’s budget available to every employee.

• Discounts on Apple products.

• One-time PLN 1000 home-office bonus for B2B contractors, and PLN 175 monthly lump sum (ryczałt) for remote employees.

• Various internal initiatives: webinars, knowledge sharing sessions, internal conferences.

Here's what you can expect from the recruitment process:

• You will receive an email from our recruitment team with the information if your experience matches our requirements.
• You'll be asked to complete a recruitment task and meet our recruiter.
• If everything goes right, we will meet at online interviews!

If you require any disability-related adaptation at any step of the recruitment process – simply let the recruiter know! We'd be happy to help.

Don't hesitate and apply right away.