Senior UX Researcher

Netguru is an experienced product and UX design agency. We provide you with a whole range of services, from business idea to product delivery. Firstly, you can create a unique value proposition before design or development starts.

Over the past ten years, Netguru has changed the way people bank, listen to music, learn languages, and rent bicycles. Some of their clients include Fortune 500 companies and startups like Altostack.io, Newst, Herdius and more. Netguru works with the largest brands in the world, such as Volkswagen, IKEA or Keller Williams.

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Joining Netguru as a Senior UX Researcher means:

  • working in an experienced team of great specialists,
  • contributing to projects for clients all over the world,
  • developing and improving your skills fast,
  • having a real influence on your pay - do your job well and get a raise every 6 months,
  • enjoying flextime and flexplace: adjust your daily schedule to your individual needs, work from the office or from home.
  • working on the best equipment: we will provide you with a MacBook and additional accessories for your computer to make your work even more efficient and comfortable.
  • having a smooth start: your leader and a buddy will support you and mentor you.

Your tasks:

  • planning user research to gain an understanding of users’ behaviour and needs,
  • collect and work with qualitative and quantitative data,
  • running tests, creating surveys, using research methods and collecting user feedback for our existing and future projects,
  • taking care of recruiting people for user research and testing,
  • creating personas, understanding target groups, doing competitive analysis,
  • producing and delivering self-explanatory reports and other documentation that can be used to build functional products by our Product Design and Development teams,
  • provide counselling to our clients in terms of research that will provide the most meaningful insights,
  • cooperate with the Business Development team, Product Designers, Quality Assurance Specialists,
  • educate other designers on methods and importance of UX Research,
  • improving our internal workflow and methods.

We want you on board if you have:

  • 4+ years experience conducting UX research,
  • experience working with agencies or in other fast-paced environment,
  • experience in various research methodologies and well as the knowledge when to apply them,
  • an ability to go through the whole user testing process - from recruiting participants to creating a report with findings and recommendations,
  • ability to help clients with identifying and prioritizing research questions based on data, designs and business goals,
  • ability to collect and interpret user feedback, as well as analytical data from such tools as Google Analytics, Hotjar and more,
  • ability to provide Case Studies or similar documentation that demonstrates that you helped clients in setting up research plans and strategies,
  • good command of written and spoken English (at least C1+); Polish is not required,
  • leadership skills that can help you drive younger professionals at Netguru,
  • proven team-working skills in teams including designers, developers and other roles,
  • ability to write blog posts about Research, Design and similar topics.

It would be a plus if you have:

  • solid visual design skills (with ability to create engaging presentations to show your research results and ideas),
  • ability to determine and prioritise key activities needed to launch an MVP or next iteration of the product,
  • a good knowledge of design workshop methodologies that includes generating ideas of solutions, mockups, user flows and diagrams on the fly,
  • good command of design tools like Adobe Suite or Sketch, and prototyping tools (we use Sketch+InVision),
  • experience as Speaker on conferences and meetups.

Perks & Benefits:

  • Generous private health insurance package with dental care.
  • Optional life insurance for you and your family.
  • A growth budget for your educational plan.
  • Masterbenefit: discounts on car leasing.
  • Discounts on Apple products.

What does the recruitment process look like?

  • Application
  • An Email from our recruitment team if your application matches our requirements
  • Language check
  • Interview with Team Members and a recruiter
  • A task
  • Final stage - meetings with the Team Managers

If you need any disability-related adaptation at any step of the recruitment process – simply let the recruiter know! We'd be happy to help.

Don't hold off any longer and apply via the form! In case of questions - drop us a line at jobs@netguru.com!

PLN 11,000 - 15,500 + VAT (B2B) + 20 paid days off
or PLN 9,200 - 12,900 gross (UoP)
Deadline: ongoing
Poznań, Warszawa, Kraków are preferable but these locations are also possible: Gdańsk, Kraków, Białystok, Wrocław, Łódź, Katowice + Full Remote
OUR PERKS