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Fluent Commerce Development for Omnichannel Fulfillment Excellence

We help enterprise retail, e-commerce, and B2B companies implement and optimize Fluent Commerce as the fulfillment engine behind their composable commerce stack, powering real-time inventory, intelligent routing, and seamless omnichannel experiences.
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Fluent Commerce: Real-Time Distributed Order Management

Fluent Commerce is a cloud-native, API-first Distributed Order Management System (OMS) built to orchestrate complex order flows across multiple sales channels, warehouses, stores, and fulfillment partners. Its microservices and event-driven architecture enable organizations to unify inventory visibility, automate fulfillment logic, and deliver accurate delivery promises at scale.
We help brands leverage Fluent Commerce to modernize outdated OMS processes, reduce operational bottlenecks, and create consistent customer experiences across all touchpoints, from cart to delivery.

Key Outcomes and Business Value

Fluent Commerce gives ecommerce and retail organizations the real-time visibility, automation, and orchestration needed to turn fulfillment into a competitive advantage. By centralizing inventory and streamlining order flows across all channels and locations, it reduces operational friction, accelerates delivery, and ensures every customer promise is accurate and reliable.

Centralized, real-time inventory visibility

Fluent Commerce breaks down location silos, delivering a single inventory view across warehouses, stores, 3PLs, and drop-ship partners.

Lower operational and fulfillment costs

Up to 25% savings by reducing split shipments, optimizing stock usage, and improving routing intelligence.

Scalable, modern technology stack

Event-driven microservices ensure resilience, high performance, and the ability to evolve fulfillment logic independently.

Omnichannel flexibility without platform lock-in

Enable ship-from-store, click-and-collect, drop-ship, and endless aisle within a composable, vendor-neutral architecture.

Faster order processing and routing

20–30% reduction in fulfillment time through real-time data, optimized logic, and automated orchestration.

Fewer cancellations and delivery errors

15–20% reduction in order inaccuracies, cancellations, and mismatched availability.

A Composable Fulfillment Stack, Designed End-to-End

We help companies maximize the value of Fluent Commerce by delivering tailored, scalable, and efficient OMS solutions that drive faster, more reliable fulfillment.

Order & Inventory Architecture

Defining your inventory structure, sourcing logic, safety stock, and multi-location fulfillment flows.

Orchestration Logic Implementation

Automating routing rules, delivery promises, split-shipment logic, and custom workflows.

Real-Time Integrations

Connecting your commerce engine, ERP, WMS, and fulfillment partners with event-driven APIs.

Store & Warehouse Applications

Building operational tools for picking, packing, transfers, and fulfillment management.

Testing & Performance Optimization

Ensuring accuracy, speed, and reliability across high-volume and multi-region operations.

Continuous Scaling & Operational Insights

Tracking performance, tuning routing rules, and improving fulfillment with data-driven adjustments.

We Build Fluent Commerce Into a High-Performance Fulfillment Engine

What we implement:

  • Distributed OMS architecture for multi-location fulfillment
  • Real-time inventory visibility and unified stock management
  • Custom routing and orchestration logic tailored to your operations
  • Fulfillment flows: ship-from-store, BOPIS, ROPIS, endless aisle, drop-ship
  • Delivery promise logic and availability calculations
  • Order and fulfillment portal interfaces for store and warehouse teams
  • Integrations with commerce platforms (Shopify Plus, Commercetools, Salesforce Commerce, SAP Commerce Cloud)
  • ERP, WMS, 3PL integrations (SAP, Oracle, Manhattan, Blue Yonder)
  • API-first development with REST or GraphQL (beta)
  • Event-driven automations and custom microservices
  • Real-time monitoring, exception handling, and performance optimization
order management oms commerce

Our Fluent Commerce Development Process

A structured, proven implementation approach that ensures your Distributed Order Management System is designed for accuracy, speed, and long-term operational scalability.

  1. Discovery & Operational Mapping

    We analyze your fulfillment model, stock locations, constraints, and business rules to define the blueprint for Fluent Commerce.

  2. Inventory & Order Architecture Design

    We design the data model, inventory structure, routing logic, and orchestration workflows that match your omnichannel strategy.

  3. Integration & Event Flow Setup

    We connect your commerce platform, ERP, WMS, 3PLs, and internal systems using API-first, event-driven integrations.

  4. Custom Workflow & Routing Development

    We implement business-specific rules for order routing, delivery promise logic, split-shipment reduction, and exception handling.

  5. Fulfillment App & Portal Configuration

    We customize Fluent Store and Fluent Warehouse experiences, enabling picking, packing, transfers, and real-time order updates.

  6. Testing & Operational Validation

    We simulate real-world fulfillment scenarios to guarantee accuracy, speed, and system resilience before production rollout.

  7. Deployment & Go-Live Enablement

    We orchestrate a smooth launch with staged rollouts, training, and operational handover for store, warehouse, and support teams.

  8. Continuous Optimization & Scaling

    We refine routing logic, optimize performance, and adapt workflows as your order volume, locations, and business models evolve.
How Web Development Company Can Help You Kickstart Your Business

Build a Future-Ready Fulfillment Engine with Fluent Commerce

Empower your customers with fast, accurate, omnichannel fulfillment, powered by Fluent Commerce and engineered by specialists who understand the entire commerce ecosystem.
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Fluent Commerce FAQ

A quick guide to the most common questions companies ask about implementing Fluent Commerce for e-commerce and omnichannel fulfillment.

What is Fluent Commerce, and why is it important for ecommerce?

Fluent Commerce is a cloud-native, distributed OMS that centralizes inventory and automates order orchestration, enabling faster, more accurate fulfillment across multiple channels and locations.

Who is Fluent Commerce best suited for?

Fluent Commerce is ideal for enterprise retailers, e-commerce brands, B2B distributors, and any business managing multi-channel sales and complex fulfillment networks.

What business benefits does Fluent Commerce deliver?

It reduces order processing time by 20–30%, lowers fulfillment costs up to 25%, decreases cancellations and errors by 15–20%, and improves customer experience with real-time inventory visibility.

What services do you provide for Fluent Commerce development?

We offer end-to-end services, including architecture design, workflow implementation, integrations, store and warehouse app customization, performance optimization, and ongoing support.

How long does a typical Fluent Commerce implementation take?

Small-to-mid deployments can take a few weeks, while enterprise-scale OMS implementations usually span 2–3 months, depending on integrations and operational complexity.

Can you help migrate from a legacy OMS?

Yes. We manage smooth migrations from legacy or monolithic OMS systems, ensuring minimal disruption to fulfillment and customer experience.

Which systems can Fluent Commerce integrate with?

It integrates seamlessly with commerce platforms (Shopify Plus, Commercetools, Salesforce Commerce, SAP Commerce Cloud), ERP/WMS systems (SAP, Oracle, Manhattan, Blue Yonder), and 3PL partners.

Is Fluent Commerce suitable for high-volume order operations?

Absolutely. Its event-driven, microservices architecture scales with growing order volumes while maintaining real-time inventory accuracy and operational reliability.