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Software Maintenance Services

Optimize your workflow with a hybrid maintenance model

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Keep your systems running at their best

From fixing bugs to ensuring top performance, our services are designed to keep your software running smoothly and evolving with your business needs. Here’s how we can support your success:

Corrective & adaptive maintenance

Address bugs, ensure compatibility with new platforms, and adapt to regulatory changes with a tailored plan for seamless updates and compliance.

Performance monitoring & optimization

Optimize your software by identifying performance bottlenecks, fine-tuning systems, and improving database efficiency for peak performance.

Perfective maintenance

Upgrade your software product by refining its functionality, taking a closer look at performance, and usability, based on user feedback.

System monitoring & incident management

Keep your system reliable with 24/7 monitoring and proactive incident management, minimizing downtime and ensuring smooth operations.

Security & compliance updates

Protect your software with the latest security protocols, regulatory compliance strategies, and a disaster recovery roadmap.

Preventive maintenance

Proactively resolve potential issues, conduct system health checks, and maintain stability with regular maintenance insights and reports.

SLAs

Define clear service expectations with tailored SLAs, including response times, resolution benchmarks, and uptime guarantees for critical systems.

Why seek support with software maintenance services?

Companies we’ve partnered with have seen: faster problem resolution, optimized software performance, and fewer disruptions. We offered maintenance solutions for:
See our clients

Netguru ensured we had a successful MVP within weeks and an optimized version for phase two — we’ve taken a big leap forward from a fine idea to a great feature, and achieved it below the budget. Netguru goes above and beyond, each time.

Anna Miller

Application Development Manager at Żabka

Keeping Poland’s first autonomous store network running at scale

Żabka chose Netguru to support and maintain the full technology stack powering Żabka Nano. From cloud infrastructure and backend services to integrations, monitoring, and incident response — we keep the autonomous store network stable, secure, and ready to scale.

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Scaling and sustaining Booksy’s B2B marketplace

Booksy partnered with Netguru to support the rapid growth of its evolving B2B marketplace. Beyond new feature development, Netguru provides continuous maintenance across ecommerce, inventory, search, and supporting modules — ensuring stability, performance, and smooth releases as the platform scales. Our ongoing technical care helps Booksy keep its mission-critical systems reliable for 300,000+ beauty professionals worldwide.

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Top challenges we solve

  1. Application monitoring

    For a Swiss multinational private bank, we monitor app metrics and ensure smooth performance.

  2. System security

    For a New York based fintech, we report and remove any in-app security vulnerabilities.

  3. On-call maintenance

    For a hotel booking application, we provide ongoing on-call technical support with software maintenance.

Transform your business with Software Maintenance services

Enhance your business capabilities with software maintenance to improve system reliability, optimize performance, and streamline your operations. Our tailored maintenance services are designed to address the specific needs of your business. From addressing bugs and ensuring compatibility to optimizing system performance and ensuring compliance, our expert team helps your software remain efficient, secure, and aligned with your evolving business needs, delivering measurable improvements across the board.

How can software maintenance services benefit my business?

Effective maintenance services ensure your software remains reliable, secure, and high-performing. By addressing bugs, optimizing systems, and proactively managing potential issues, you can reduce downtime, improve user satisfaction, and stay compliant with evolving regulations. This approach allows your business to focus on growth while ensuring your digital tools keep pace with your needs.

What types of software maintenance services does Netguru offer?

Netguru provides a comprehensive suite of maintenance services tailored to your business requirements:

  • Corrective & Adaptive Maintenance: Fix bugs, ensure compatibility with new platforms, and stay updated with regulatory changes.
  • Performance Monitoring & Optimization: Identify and resolve performance bottlenecks to keep systems running smoothly.
  • System Monitoring & Incident Management: Ensure 24/7 reliability with proactive incident handling.
  • Security & Compliance Updates: Protect against vulnerabilities and maintain regulatory compliance.
  • Preventive Maintenance: Conduct regular health checks to preempt issues and maintain system stability.

    • What is included in your performance monitoring and optimization services?

    Performance monitoring focuses on identifying bottlenecks in your system, such as slow load times, inefficient database queries, or outdated configurations. Netguru optimizes these areas by:

  • Analyzing system logs and performance metrics.
  • Fine-tuning application and server settings.
  • Improving database efficiency to handle high traffic.
  • Conducting stress testing to ensure scalability.

    • How does Netguru ensure system security?

    Netguru prioritizes security with a proactive approach, including:

  • Regular vulnerability assessments and patch management.
  • Implementation of the latest encryption and authentication protocols.
  • Adherence to industry standards like GDPR and ISO 27001.
  • Disaster recovery planning to minimize risks in case of breaches or failures.

    • What factors influence the cost of software maintenance services?

    Maintenance costs depend on several factors:

  • Complexity of the system: Larger, interconnected systems require more resources.
  • Frequency of updates: Regular updates and enhancements may increase costs.
  • Service Level Agreements (SLAs): Customized SLAs with faster response times or higher uptime guarantees may affect pricing.
  • Scope of services: Comprehensive packages, including preventive, corrective, and performance optimization services, vary in cost.

    • How does Netguru approach incident management?

    Netguru ensures seamless incident management with a structured process:

    1. Detection: 24/7 monitoring tools identify issues in real time.
    2. Response: Immediate action is taken to mitigate impact.
    3. Diagnosis: Root cause analysis ensures a thorough understanding of the issue.
    4. Resolution: Solutions are implemented promptly to restore functionality.
    5. Prevention: Insights from incidents inform future preventive measures.

    Why Netguru?

    We power digital commerce with AI-driven platforms, scalable marketplaces, and omnichannel experiences.

    17+

    Years on market

    400+

    People on board

    2500+

    Projects delivered

    73

    Our current NPS score

    Our work was featured on

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    Check how we delivered tangible gains for clients across industries.

    Get in touch with our expert

    Let's see how we can help you streamline your processes and delight your customers.

    Barbara Rybicka

    Commercial Director