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A 3-day workshop to design the first-of-its-kind project for Volkswagen

Volkswagen asked Netguru to run a Product Design Spring workshop to design a customer service process for Volkswagen Home - a first-in-the-world boutique for the German automotive company.

The workshop consisted in the research of the automotive sales funnel and its deconstruction, definition of all the stakeholders and potential blockers as well as designing the new customer journey and writing scenarios for every possible interaction with Volkswagen customers.

The Volkswagen Home boutique opened at the end of October 2017.  The average sale price at VW Home is 900-1200 EUR higher than in traditional sales channels.

A quick prototyping session before showing the product to potential investors

Barometa is a next-generation job platform form career-oriented people in luxury hospitality industry. Rupert Sellers, Managing Director at Barometa Talent, needed a partner to help him create a product to be shown to potential investors.

During a scoping session, Netguru and Barometa's founder came up with a plan to build a working prototype in just a few weeks. Thanks to the consistent execution of the plan developed during the workshop, the project was finished only three days behind schedule, and potential investors can now see how the platform works.

An offline IKEA experience continues to delight and attract more and more customers. However, the online shopping experience doesn’t work in the same way. That’s why our Product Design Team proposed a new IKEA online experience concept that would bring the flawless experience from brick-and-mortar stores to the digital world. The concept appealed to the world's’ designer community, international media and IKEA itself. Now we’re working with them on different software projects.

Intellection is a market research platform for big corporations such as Kantar, TNS, Ipsos and Pondering Panda. Having such prestigious clients in its portfolio, Intellection needed a reliable tool to ensure the highest quality of service.

After the release of Insight Out, developed by Zappi, Netguru's team of 10 developers handled the back-end communication between the data engine and the display interfaces. We aided the further development of a platform that integrates data from different sources and systems and delivers them to the client in a smooth and user-friendly way.

whym is a real-time translation app that solves ageless problems plaguing travellers and tourism sector businesses, such as hotels and airports. The app connects users with interpreters from the InterpretersPortal, helping break the language barrier with a human touch.

Whym chose Netguru for designing and developing their application's relaunch. The work stretched over a month and involved running a detailed product review, using cognitive walkthrough techniques, implementing a well-established quality assurance process, as well as designing appealing notifications and pricing presentations.

Inn Style is the property management system (PMS) that streamlines the work of accommodation owners by automating many of the processes that they would otherwise be doing manually. Today, the platform is used by over 1,000 accommodation owners, and more than 364,000 reservations have been made through the platform. Last year, the company introduced a new product that captures an even bigger share of the holiday booking market. Netguru has accompanied Inn Style on that journey from the very early days of their operation.

Keller Williams is the largest real estate franchise in the world (more than to 190,000 agents), also one of the largest privately held global residential real estate brokerages. In 2015, KW started to reposition itself as a tech company and decided to create Kelle - an AI-powered personal assistant that helps agents manage their deals - answer questions, manage referrals, check their progress against career goals, and much more. The company has chosen Netguru to be their design and software partner.