20

Products analysed

Similar tools broken down and compared against the client’s own system.

3

Specialists on the project

An innovation consultant, a design consultant and a project manager.

The client

Design thinking workshop.

Randstad is the largest talent company in the world, with around 46,000 employees supporting job seekers every day. In 2022 its Polish division helped 18,000 people find work and advised 1,500 Polish employers.

Alongside HR services it builds digital products for its clients. The myRandstad WorkTime platform and mobile app — a hub for timesheets, work schedules, payroll and related admin — were the focus here.

The challengeWhat the teams actually needed

Randstad wanted to know how myRandstad WorkTime stood against the alternatives, and to use that answer to steer what came next.

Challenge 01A saturated market

Employee management software has no shortage of alternatives, so establishing where the product actually sits meant working through a lot of them.

Challenge 02Comparison, not just a list

Twenty similar products had to be analysed for how they are positioned, then broken down and set against Randstad’s own system.

Challenge 03Findings that lead somewhere

The research only mattered if it synthesised into something that could inform concrete growth plans.

What we did

Market research turned into a decision-making shortcut

Netguru acted as external consultants, working in Design Thinking with market and customer centricity as the frame.

Area 01 · Research

Research

Competition, examined properly

Market and customer research covered the competitive field, with particular attention to how rival products position themselves.

Area 02 · Workshops

Workshop

Their knowledge, our findings

Workshops with the client combined Randstad’s own experience with the freshly uncovered insight, which is where the useful conclusions came from.

Area 03 · Report

Strategy

Two weeks of charting

An extensive report took shape over two weeks, then went to the Randstad team in person with the reasoning behind each conclusion.

Area 04 · Outcome

Growth

Priorities, clearly ordered

The client received competition research, business model recommendations, a blueprint for growth and specific features to add — which simplified decision-making in a complicated environment.

What’s next

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