Partnering With a Fintech Unicorn to Build Business Banking Solutions for SMEs
12
Months to launch
The timeline for a full-stack B2B fintech platform.
85,000+
Businesses served
Merchants on the solution.
1B
USD valuation after launch
Reached following the launch.
The client
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Zeller builds tools for business owners to accept payments, manage finances and pay people quickly. Its founders, Ben Pfisterer and Dominic Yap, both came out of long careers in financial services, and the company is backed by Square Peg, Apex Capital Partners and Addition, alongside Spark Capital, Headline and Hostplus.
The offer is a single financial operating system: the Zeller Terminal for card payments, a fee-free Zeller Transaction Account, and a Zeller Mastercard for paying recipients and managing expenses — sold together as the Terminal Kit, online and in over 170 Australian retail stores.
The challengeWhat the teams actually needed
Business banking traditionally meant a branch visit, lengthy paperwork and weeks of waiting for a terminal. Zeller set out to compress that into an online sign-up of under ten minutes.
Challenge 01A launch date that would not move
An initial twelve-month timeline to a May 2021 launch meant the team had to scale up, learn the business and work quickly against critical deadlines.
Challenge 02A company still being built
The partnership began in Zeller’s early days, so the support had to complement Product and Engineering teams that were themselves scaling up.
Challenge 03Ten hours apart
Netguru works from Europe and Zeller from Australia, which put a ten-hour difference in the middle of a daily collaboration.
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What we did
A team extension for the run-up to launch
Netguru delivered a dedicated extension to Zeller’s internal product and engineering teams, building enhancements to the solution ahead of the May 2021 launch.
Product design alongside theirs
Design work ran in step with Zeller’s own team rather than in a separate track.
The online side of the kit
Web development supporting sign-up, ordering and the merchant experience around the Terminal Kit.
Apps for the merchant
Mobile development covering the software merchants use to run payments, accounts and cards.
Daily, across ten hours
Real-time communication and adapting to Zeller’s own tools let both sides coordinate across projects, with prioritisation and support delivered inside a tight deadline.
Client testimonial
Netguru has been a great extension to Zeller’s wider delivery team, and shares our high standards for quality and speed of execution.
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What’s next