whym is a real-time translation mobile app for travellers and tourist businesses, such as hotels and airports. The app connects users with interpreters from InterpretersPortal. Netguru mobile development team helped them build the application for Android and iOS. whym's founder decided to perform a UX Review on his application to discover and review potential issues as well as suggest the solutions and quick-wins. The process involved a thorough research regarding the application and its surroundings, creating personas and their needs, as well as detecting problems and developing potential solutions.
60% of products have issues that could be solved through usability research. UX review is the best way of validating your product.
Our clients often cooperate with us for many years, launching various products. It's because we always strive to become trusted technological partners who care to provide more than just software development expertise. Thanks to that, we work as an extension of our clients’ teams rather than an outsourcing agency.
Netguru's UI/UX review widened my horizons on what I need to consider for the success of my app. The Netguru designers explored the competitive landscape and market trends, and came up with several user personas that made me think much deeper about the problems I'm trying to solve and who they're best suited for.
Getting an outsider's perspective was crucial in discovering our weaknesses, with multiple suggestions offered for drastic improvements. We removed unnecessary features, explored better ways to communicate our core functionality, and prioritised a redesign to take advantage of newer opportunities.
We didn't really have any UX/UI based knowledge when we delivered our MVP, so the UX Review was really helpful in giving us ideas on what direction we should be taking, and what mistakes we had made while going through the design process the first time. It was a genuinely useful overview of the whole product.
Product designers at Netguru design native apps for iOS and Android devices, translating your idea into apps your customers can enjoy.
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