Design, Development, and Relaunch of an Instant Interpretation App

Goal

whym is a real-time translation app for travellers and tourism sector businesses, such as hotels and airports.

• Rewriting a live app currently available in the App Store and on Google Play.
• Facilitating payments.
• Providing the option to make online calls between users and interpreters.
• Appealing to a wide spectrum of user groups (both individuals and businesses).

Process

It's always good to have access to a professional interpreter. whym chose Netguru for designing and developing their application's relaunch.

• Running a detailed product review containing 5 test scenarios.
• Using cognitive walkthrough techniques.
• Implementing a well-established quality assurance process.
• A clear visual design and appealing notifications.
• Visually attractive pricing representation to encourage purchases.

Results

The app connects users with interpreters from the InterpretersPortal. Three months after the start of the project, a completely new version of whym's app was released.

• A superior interpretation app that exceeds users' expectations.
• Increasing the number of InterpretersPortal users available trhough whym.
• Improved usability and the user interface that delight users.
• Access to a scalable design and development team for future projects.

Numbers