Creating an Innovative Healthcare App

Doctors reviewing an x-ray.

The client

Clinician using a tablet.

An innovative health tech startup whose app puts patients in control of their own health information. Data moves between a patient, their clinic and their doctors through it, and the same app covers appointment scheduling, tracking procedures and following a patient’s health history.

For providers that means less administration and a view of the full patient lifecycle.

The challengeWhat the teams actually needed

More than 325,000 mHealth apps are available to Apple and Android users, in a market heading for $300 billion by 2025. Standing out in that crowd starts with the first impression.

Challenge 01Expectations that keep rising

User experience has become a deciding factor in whether a digital product succeeds, and consumer expectations are not coming back down.

Challenge 02A heavily regulated industry

Building in healthcare meant the partner had to bring the right mix of experience and expertise, not just design skill.

Challenge 03Experience considered early

The client recognised that experience needed attention at an early stage rather than as a later polish, and came to Netguru for support and guidance.

Doctor working with a team.

What we did

Patients in control of their own records

Technology is reshaping healthcare: practitioners use apps to support and improve patient care, patients use them to manage their own health, and the result shows up in clinical outcomes, quality of care and cost.

Area 01 · Data

Product

Shared between the people who need it

The app manages and shares information between patients, their clinics and their doctors, rather than leaving each party with a partial record.

Area 02 · Scheduling

UX

Appointments and procedures

Booking appointments and keeping track of procedures sit in the same place as the history they belong to.

Area 03 · History

Design

A record that follows the patient

Monitoring health history over time is what turns a collection of appointments into something a clinician can act on.

Area 04 · Providers

Impact

Less administration, more visibility

For healthcare providers the same system cuts administrative work while giving practitioners sight of the full patient lifecycle.

What’s next

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