Disruption Forum Retail. Top experts on the future of the industry.


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Disruption Forum events

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Learn what’s next for retail, how to pick winning omnichannel strategies and how to leverage digital solutions to boost your business

Join our event to get to know:

  • Trends that will dominate retail for years to come
  • Startups aiming to transform the industry
  • How quick commerce is reinventing the delivery and the shopping experience?
  • Where to source innovation ideas from?

Key talking points

  • Gen Z and Omnichannel

    How to adapt business models and strategy to the new generation of shoppers

  • Retail Disrupted

    Meet founders and startups aiming to transform your industry
  • Drones and Fintechs Meets Retail

    Get to know how to leverage modern digital solutions, drones and fintechs

Disruption Forum Speakers


Meet retail innovators:
  • Milena

    Milena Lazarevska

    VP Commercial Quick Commerce at Delivery Hero
  • Oliver Lange

    Oliver Lange

    Head of H&Mbeyond
  • Ellen Hsueh

    Ellen Hsueh

    Director, Global Strategy and Business Development at Pandora
  • Patrizio Carlucci

    Patrizio Carlucci

    Head of Innovation Lab at ECCO Shoes
  • Alina Cahill_Wolt

    Alina Cahill

    Product Lead: Consumer Retail at Wolt
  • Bobby_Healy

    Bobby Healy

    CEO & Founder of Manna Drone Delivery
  • Romain Colnet

    Romain Colnet

    Innovation Business Development Manager at Worldline Global
  • Fatima_Baz

    Fatima Baz

    Ex Digital Innovation Lead in North Africa, Gulf and Middle East at Unilever
  • Jakub Czerwiński

    Jakub Czerwiński

    VP CEE at Adyen
  • Andrea Tassistro, Founder  CEO, Foodetective

    Andrea Tassistro

    CEO & Founder at Foodetective
  • Jinder Innovation-1

    Jinder Kang

    Innovation Consultancy Lead at Netguru
  • david stepaniuk

    David Stepaniuk

    Senior Innovation Consultant at Netguru
  • Disruption Forum Retail speakers

    More speakers to be announced soon

Disruption Forum Retail 2021 Hosts


Meet our Netguru experts and hosts:
  • Sobiecki Filip

    Filip Sobiecki

    Senior Executive at Netguru
  • Moritz Spangenberg-1

    Moritz Spangenberg

    Client Partner
  • Natalia Chrzanowska

    Natalia Chrzanowska

    Content Team Leader at Netguru

Disruption Forum Retail: Agenda


Please check back here for agenda updates and other exciting announcements as we get closer to the event.📍The event is hosted on Hopin.to.
  1. 2:30 PM - 3:05 PM

    Grab a Brew and Log in - Registration and Networking

    Take your time to look around

  2. 3:05 PM - 3:25 PM

    Redefining Delivery and Shopping Through Quick Commerce

    Is the quick commerce the next big thing in e-commerce and one of the main answers to some fundamental changes in customer behaviours?

    Join this session to hear from Milena Lazarevska, VP Commercial Quick Commerce at Delivery Hero.

    Moderator: Filip Sobiecki, Netguru.

  3. 3:30 PM - 4:00 PM

    Post Pandemic Retail. How to Adapt Strategy, Mindset and Innovation Projects to What’s Next

    Speakers: Ellen Hsueh, Director, Global Strategy and Business Development at Pandora; Fatima Baz, ex Digital Process Innovation Lead at Unilever; Patrizio Carlucci, Head of Innovation Lab at ECCO Shoes.

    Moderator: David Stepaniuk, Netguru

  4. 4:05 PM - 4:45 PM

    Retail Startup Contest - by Netguru & MIT Enterprise Forum CEE

    Join this session to see five startups pitching their products for retailers. This session is held by Netguru in cooperation with MIT Enterprise Forum CEE - powered by Foundation for Technology Entrepreneurship.

    Jury: Bogusława Cimoszko-Skworoński, MIT Enterprise Forum CEE; Mikołaj Firlej and Moritz Spangenberg, Netguru

    Moderator: Filip Sobiecki, Netguru

  5. 4:50 PM - 5:15 PM

    Lessons from Wolt: How to Align Information Architecture to Customers' Mental Models

    Alina Cahill, Product Lead at Wolt, will share examples of how this has played into product development and framing customer experiences at Wolt.

    Moderator: Tomasz Grynkiewicz, Netguru

  6. 5:20 PM - 5:30 PM

    Winner Annoucement Retail Startup Contest - by Netguru & MIT Enterprise Forum CEE

  7. 5:30 PM - 5:45 PM

    Unified Commerce. How to Get Valuable Cross-Channel Insights For Better Customer Experience

    Speaker: Jakub Czerwiński, VP CEE at Adyen.

    Moderator: Filip Sobiecki, Netguru

  8. 5:45 PM - 6:00 PM

    Sustainability in Retail: Can Technology Help Retail Get Its Act Together?

    Speakers: Jinder Kang & Nat Chrzanowska, Netguru

  9. 6:05 PM - 6:35 PM

    Drones Revolution: Will They Be The Next Step in Grocery and Food Delivery?

    Join this session to hear from Bobby Healy, CEO & Founder at Manna. He’s building a “Drone Delivery as a Service” business for the world with which he plans to revolutionise the world of online food, grocery and pharmacy delivery – making a 3 minute, low-cost delivery service as pervasive as running water.

    Moderator: Tomasz Grynkiewicz, Netguru

  10. 6:35 PM - 7:00 PM

    Fintech Meets Retail. How to Take What's Best from Both Worlds

    Speakers: Andrea Tassistro, CEO at Foodetective and Romain Colnet, Innovation Business Development Manager at Worldline Global. We will discuss how these two worlds are getting closer to each other, in particular in the payment space.

    Moderator: Filip Sobiecki, Netguru

  11. 7:00 PM - 7:30 PM

    H&M: How to Look Into Disruptive Innovations Within the Fashion Industry and Beyond

    Join this session to hear from Oliver Lange, Head of H&Mbeyond and Head of H&M LAB Germany.

    Moderator: David Stepaniuk

  1. 3:00 PM

    What's the Impact of Social Media on Retail and How To Make Sure the Hype Is Real?

    We are in 2021, and still today, there is something "magic" about social media; is it even worthwhile for retail? Can you measure it? Is it worth investing in prospection? Loyalty? Let's explore ways to transform your social experience profitability.

    Speaker: Thierry Bezier-Membrey, Co-Founder at EveryOne.

  2. 3:30 PM

    Virtual Try-On: The Next Breakthrough Technology for Retail?

    Join this expert session to get to know the results of our UX research of virtual try-on solutions and find out users’ opinions about this technology.

    Speakers: Agata Rączewska, UX Practice Expert at Netguru & Łukasz Borowski, Senior UX Researcher at Netguru.

  3. 4:00 PM

    Introduction to Israel Retail Tech ecosystem

    Israel’s retail-tech sector is growing and quickly becoming one of the hottest and most innovative ecosystems for retail technologies, with startups offering solutions from supply chain logistics to the in-store experience.

    Speaker: Oren Paran, Managing Director at Retail Innovation Club

  4. 4:00 PM

    Promotions & Loyalty Programs Across Consumer Businesses

    Join the session to learn more about the role of personalized promotions and the technology that makes them possible.

    Speakers: Mike Sedzielewski, CMO at Voucherify, Victor Momparler, Growth Manager at OVO Energy

  5. 4:30 PM

    How to Predict Your eCommerce Future Using Actionable Insights?

    How to predict your eCommerce future? - Learn how to use latest trends like MMM and AI to improve your planning and decision making process.

    Speaker: Stanley Swiatkiewicz, Product Strategist at Divante

  6. 5:00 PM

    Meaningful Customer Connections: Buzzword or Business Opportunity?

    To keep a customer, stop broadcasting and start having conversations. Join us to explore how micro moments of interaction increase shopper loyalty. All that you need is strategy, creativity and some smart/dynamic technology.

    Speakers: Iva Glavinić Štefanek, Product Marketing Manager at Infobip

  7. 5:30 PM

    Continuous Business Innovation with Composable Architectures

    If you’re not modernizing, innovating, or adapting to newer approaches in delivering better CX via composable architectures, you’ll struggle to stay competitive. Let's change that.

    Speaker: Ronak Ganatra, VP of Marketing at GraphCMS

Who is this event for?


We would like to invite:
  • Executives responsible for Strategy
    & Digital Transformation
  • Heads, and Managers from Innovation Labs
  • Tech Executives and Practitioners responsible for developing digital solutions for retail
  • Managers from Retail Startups
  • Executives, and Product Owners tasked with omnichannel strategies
The consequences of a rapidly changing delivery and shopping landscape impact entities of all kinds. Traditional retailers need to innovate more dynamically to compete with startups.

David Stepaniuk

David Stepaniuk

Senior Innovation Consultant at Netguru

Startup Contest


All you need to know about the startup contest during Disruption Forum Retail.
What is this all about?
Five founders will pitch their startups on stage before the Jury and the audience of Disruption Forum Retail.

The startups have been selected from the MIT Enterprise Forum CEE. It is a CEE-based, equity-free startup acceleration program affiliated with the globally recognized Massachusetts Institute of Technology.
Which startups are in the contest?

They are all early-stage startups working on retail technology and related areas. The following five startups will face off against each other in the contest:

- feeCOMPASS

- Whitman

- Ydistri

- Consumer Intelligence

- Runvido

What will the contest look like?
Each of the startups will pitch their products and solutions in front of the Jury and Disruption Forum Retail audience. After the pitches, the Jury will evaluate each startup according to criteria. The audience will be able to vote on the most promising solution using the event’s digital platform.

Meet the jury

  • Mikołaj Firlej

    Mikołaj Firlej

    Strategy and Investments at Netguru
  • Boguslawa Cimoszko

    Bogusława Cimoszko-Skowroński

    Founder and Board Member at MIT Enterprise Forum CEE
  • Moritz Spangenberg-1

    Moritz Spangenberg

    Client Partner EMEA at Netguru

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