Customizable Banking Platform for a B2B Fintech Company
The client
Banking in the United States is highly fragmented, and for many community banks and credit unions building an online banking platform in-house does not make sense.
The company we worked with sells the alternative: online banking technology a business customises completely. The product covers everything a financial institution needs — mobile and online banking, e-statements, opening accounts and origination online, conversational AI — with advanced features and a strong user experience. It lets the smallest bank compete with a major one.
The challengeWhat the teams actually needed
Backed by leading investors, the company wanted to grow quickly while continuing to innovate — which puts pressure on delivery.
Challenge 01A fragmented market
Community banks and credit unions are numerous and small, which is exactly why they cannot build this themselves.
Challenge 02Customisation as the product
The platform’s value is that each client configures it to their own needs, which shapes how it has to be built.
Challenge 03A tight deadline
Getting to market as planned mattered, because the client list grows by adding banks and credit unions to it.
What we did
A frontend for online banking, delivered to the date
We brought a team of experienced Angular developers and a research-based approach to making the website more usable.
For the web version
The frontend of the web online banking system was created by the team.
Usability from evidence
A research-based approach informed what would make the experience more user-friendly rather than assumption.
Configured by the client
The platform arrives fully customisable, so each bank or credit union configures it to its own requirements.
On schedule
The company got the product to market as planned and can keep adding banks and credit unions to its client list.
Tech stackThe tools that made it possible
01
Angular
The frontend framework behind the web banking system.
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What’s next