Helpling Case Study


Find trusted local home services anywhere in the world
helpling app interface

Helpling is a platform that offers home cleaning services and connects cleaners with homeowners.

Challange

The market Helpling operates on is highly competitive and requires a healthy balance between innovation and sustainability.

  • A complex solution that would include backend, web and mobile elements.
  • The project was 100% external, which meant an exceptionally close cooperation with the Helpling team.
  • A wide range of functionalities, including search tools for both cleaners and homeowners, sign-up, account management, and secure payments.

Process

The platform should enable local cleaners to offer their services and handle secure payments while delivering an equally excellent experience to homeowners. Trust is key.

  • A platform for cleaners, with a sign-up functionality and a local cleaning opportunities search tool that would also handle payments.
  • A platform for homeowners, with payments and a local search tool.
  • Support of Netguru’s skilled Ruby on Rails consulting specialists for the Helpling team.

Results

Netguru has worked with Helpling for a long time now. The relationship we’ve built on trust and understanding of each other’s processes means that our cooperation is extremely effective.

  • The product has been positively received by both customers and service providers.
  • A well-established platform with market traction has been built.
  • Netguru’s and Helpling’s teams have engaged in a long-term cooperation, which allows for a deep understanding of the product and enables Netguru to quickly respond to Helpling’s needs as they arise.

Numbers

  • 4 easy steps to a clean home
  • 9 country platforms
  • 60 seconds to book a trusted cleaner
  • 3 native technology platforms
Netguru can be fast, putting together a team in 1-2 weeks. It’s the optimal solution for us.
Sebastian_Nepote-674886-edited

Sebastián Nepote

CTO

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