Machine Learning Development Services

ML consulting, custom models, computer vision, NLP and LLM development, with the data engineering and MLOps to run them in production. Rated 4.9 out of 5 by our clients and ISO 27001 certified.

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Machine learning development backed by real delivery

17+

Years in the market

Building data and AI products for companies since 2008.

3,500+

Projects delivered

From five-week proofs of concept to production platforms.

900+

Clients worldwide

Product and data teams in 50+ countries.

4.9/5

Average client rating

How our clients rate their work with Netguru.

Merck: 6 months of literature research cut to 6 hours

Merck's domain experts spent around six months reading scientific papers to find chemical compounds worth selling, and had five weeks to test whether AI could do that work.

Netguru built an assistant on LangChain and Azure OpenAI that extracts chemicals from PDFs and checks them against Merck's catalog. It finds them in six hours, delivered under budget.

  • 6

    Hours to find molecules

  • 5

    Weeks to build it

  • 65

    Countries

If I had to choose two words to summarize our collaboration with Netguru it would be speed and efficiency.

Mark Greiner

Digital Innovation Manager at Merck KGaA Darmstadt

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Merck AI R&D orange square preview 2

How we deliver ML from proof of concept to production

Six stages, each ending with something you can review. Our machine learning development process guide covers each one in detail.

  1. Discovery and data audit

    The business decision and the success metric come first, then a check of every data source for gaps and bias. You receive a data audit, a feasibility verdict and a scoped plan.
  2. Data preparation

    Data pipelines clean records, label examples where needed and build features in versioned code. You receive reproducible training datasets and documented pipelines.
  3. Modeling and validation

    Candidate models are trained, compared with a baseline and tested on held-out data and by customer segment. You receive a validation report and a recommended model.
  4. Integration

    The model goes behind an API or batch job inside your product, with agreed behavior for when it is unavailable. You receive a tested integration and technical documentation.
  5. Deployment with MLOps

    We containerize the model, automate releases through CI/CD and set up monitoring, retraining triggers and rollback. You receive a production pipeline and a runbook for your team.
  6. Monitoring and improvement

    Live performance and drift alerts are reviewed, and the model is retrained when the data shifts. You receive regular performance reports and a ranked list of improvements.

CLARIN: an NLP model that flags abusive contract clauses, F1 0.87

Poland's consumer protection authority wanted to detect abusive clauses in contracts automatically, where an unlawful clause can read almost the same as a lawful one.

With researchers at a Wrocław technical university, Netguru's NLP team built a model that reached a macro average F1 of 0.87, and handed the dataset over as a benchmark.

  • 0.87

    Macro average F1 score

Read case study
The case study about natural language processing by Netguru

How we build ML systems you can run in production

Netguru is ISO 27001 certified and partners with Microsoft, AWS and Google Cloud. These practices apply to every model we ship.

Data pipeline quality

Schema checks, null and range validation and duplicate detection run before any training job. A feature store keeps training and live features identical, and data lineage traces every model to its source.

Model validation

Precision, recall and calibration chosen for the cost of each type of error, class imbalance handled before training, and error analysis by segment. A release needs sign-off against your business metric.

Drift monitoring

We track data drift in the inputs and concept drift in the relationship the model learned. Alerts trigger retraining, and rollback restores the last approved version.

Explainability

SHAP feature importance and model cards that record training data, known limits and intended use, so risk, legal and compliance teams can review how a model decides.

Security

Model APIs are reviewed against the OWASP Top 10 under Netguru's ISO 27001-certified processes, with access control, encrypted storage and separate training and production environments.

Data privacy

We minimize the personal data a model needs, mask identifiers in training sets and agree retention rules in the statement of work, following GDPR.

What our clients say

Rated 4.9 out of 5 by our clients.

Netguru's solution dramatically transformed our content creation, reducing timelines from over 4 hours per guide to just 45 seconds while ensuring quality and consistency. Their knowledge and dedication has made this GenAI tool invaluable for our team!

Timothy Sullivan

Chief Academic Officer, Newglobe

If I had another project, I would directly start it with Netguru and not look for other providers.

Dr. Sayf Al-Sefou

CTO, CRIF Bürgel GmbH

Cooperation with Netguru allowed us to efficiently deliver our vision – the team brought valuable competencies in system architecture, backend development and cloud solutions that supported our business goals.

Paweł Grabowski

Head of Digital B2B, Żabka Future

Machine learning use cases by industry

The problems we scope most with clients in each sector, and where we have built them ourselves.

Fintech and banking

Fraud detection, credit risk scoring and transaction monitoring, with explainability that risk and compliance teams can review.

Retail and ecommerce

Demand forecasting, product recommendations, search ranking and dynamic pricing, trained on your sales and behavior data.

Healthcare and pharma

Extraction and classification of scientific and clinical documents, and research assistants that cut weeks of manual reading.

Manufacturing

Predictive maintenance from sensor data and visual quality inspection with computer vision on the production line.

Proptech and real estate

Personalized content and recommendations. For Newzip, a six-week proof of concept lifted engagement by 60% and conversions by 10%.

Professional services

Demand and capacity forecasting. Netguru uses its own ML models to predict how many engineers will be without a project, so hiring and assignment decisions come in time.

Machine learning development: your questions answered

What are machine learning development services?

They cover the design, build and operation of systems that learn patterns from your data to predict, classify or automate decisions: ML consulting, data engineering, model development, integration and MLOps. Unlike general AI consulting, the work ends in a trained model running inside your product.

Our introduction to what machine learning is explains the core concepts.

When is machine learning a good fit, and when is it not?

Machine learning fits when the outcome depends on many variables, you have enough representative data, and the same decision comes up thousands of times: fraud scoring, demand forecasting, recommendations, document classification.

Skip it when a few clear rules solve the problem, when you lack data that reflects today's process, or when nobody can act on the prediction. We say so in discovery, before you pay for training.

How much data does a machine learning project need?

There is no fixed number. A classifier on clean, labeled tabular data can work with thousands of rows, while image and language tasks need far more, or a pretrained model to start from. Labels you trust, coverage of the cases the model will meet and data that reflects how the business works today matter as much as volume.

The discovery phase includes a data audit that answers this question for your problem.

What drives the cost of an ML project?

Cost depends on the scope of the use case, data readiness and labeling effort, the number of integrations, compliance and security needs, and the shape of the team. We don't quote before a discovery phase, which turns these drivers into an estimate you can plan around.

Which engagement and team models do you offer?

We offer a fixed-scope proof of concept, time and materials, a dedicated team and team extension (staff augmentation). We usually recommend a fixed-scope discovery phase or proof of concept, then time and materials or a dedicated team for the build, because requirements shift once we see the data. Team extension fits when you already have ML owners and need ML engineers, data scientists or MLOps engineers.

How long does an ML project take?

Timing depends on data quality, how much labeling is needed, the number of integrations, validation requirements and compliance review. A clean dataset and one integration move faster than scattered sources. The discovery phase produces a plan with dates you can hold us to.

Classical ML, deep learning or an LLM: which do we need?

Tabular problems such as churn, credit risk or demand forecasting usually do best with gradient-boosted trees such as XGBoost or LightGBM, which train fast and are easy to explain. Deep learning earns its cost on images, audio and language.

LLMs fit when the input is unstructured text and the output is text or structured fields extracted from it, and we test them against a cheaper classifier first. For language-first products, see our generative AI services.

Should we build a custom model, use a managed ML platform or call an API?

Off-the-shelf APIs suit generic tasks such as OCR or translation. Managed ML platforms, or machine learning as a service, such as Amazon SageMaker, Google Vertex AI or Azure Machine Learning, suit teams with in-house ML engineers and are where we usually deploy custom models. Custom models suit problems where your data is the advantage. We start with an API baseline and build a custom model only when the baseline falls short.

How do we choose a machine learning development company?

Check these points before you sign:

  • case studies that state the problem, the data, the approach and a measured result;
  • a security certification such as ISO 27001;
  • code ownership and IP assignment in the contract, including trained models and datasets;
  • a statement of work with a clear scope and success metric;
  • written support terms for after launch.

How does MLOps keep a model working after launch?

MLOps deploys the model through a repeatable pipeline and monitors input data and predictions for drift. When drift passes an agreed threshold, a retraining trigger starts a new training run; if the new version underperforms, rollback restores the last approved model.

What does data engineering cover in an ML project?

Data pipelines collect data from your systems, validate and clean it and store it in versioned form. We add labeling where a model needs examples, and feature engineering turns raw fields into model inputs. The same pipelines feed training and live predictions, so results stay consistent.

Talk to our machine learning expert

Tell us about your data and the decision you want to automate, and we will help you test whether a model fits.

Barbara Rybicka

Commercial Director

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