Netguru's SARS-CoV-2 Policy Statement

In March 2020 we introduced precautionary measures to make sure our team stays safe and healthy.

Our policies and pre-made contingency plan, as well as our fiscal readiness, assured full business continuity for the whole team.

Policy changes announced by Netguru due to the SARS-CoV-2 outbreak

In response to the Covid-19 pandemic, on 10 March 2020 we introduced a set of precautionary measures intended to keep our team members, clients, and partners safe.

Key updates to our policy

An overview of all the changes introduced due to the SARS-CoV-2 outbreak:
  • Half-open door policy. Travel, meetings, and events were cancelled or postponed.
  • Our operations went fully remote. Because staying at home is the right thing to do to prevent an outbreak.
  • A COVID-19 Task Team has been created. We've also designated one person from top leadership as a single point of contact.
  • It’s business as usual. 14+ years of remote working expertise combined with SARS-CoV-2 policy updates allow us to continue our work and deliver business results on an ongoing basis.

Key SARS-CoV-2 outbreak prevention measures taken by Netguru

We took action and introduced new internal policies regarding potential risks associated with the SARS-CoV-2 outbreak:
  • We are prepared and ready to face the SARS-CoV-2 outbreak. Our remote working and agile culture has allowed us to sustain a 100% operational capacity in less than 24 hours. Our new policies and pre-made contingency plan, as well as our fiscal readiness, ensure full business continuity.
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    Kuba Filipowski

    CEO & Co-founder at Netguru

Business travels allowed under special conditions

Contents

We advised our people not to travel and moved most meetings with our clients online. This decision has been made out of an abundance of caution and care for both the Netguru team members and our partners.

All events and workshops were suspended

We cancelled or postponed all upcoming team retreats and internal conferences. We also decided to move our Disruption Forum events online. Here you can read more about it.

All Netguru offices were under half-open door policy

We switched over 640 people to an almost 100%-remote model in less than 24 hours. Netguru is a remote-first company that is able to operate with full business capacity without access to an office infrastructure. All Netguru team members are fully equipped and trained to work remotely.

Onboarding was moved online

All events organized in our offices, including the onboarding of new Netguru team members, were online or postponed.

An internal communications plan is in place

All topics and changes regarding COVID-19 are held on the official Slack channel. We’ve assigned a team to be responsible for passing all relevant information to the company, led by the top management representative as a single point of contact for business partners.

Our clients and other stakeholders are supported with the implementation of remote working

Having 14+ years of remote working experience, we’ve decided to work on guides and webinars about switching to remote work. If you have any questions or suggestions please let us know, we are happy to share our experience with you.

Our employees receive ongoing support

We have run an internal survey to assess the current situation of our team and their situation caused by the closing of schools, kindergartens, and other public institutions, and support them accordingly.

Business goals and focuses are being reassessed for maximum business continuity

We’ve prepared different scenarios for the company, taking into account all possible solutions to continue running the business without interruption.

This 24-hour shift to remote working wouldn't be possible without our 12+ years of being a remote-friendly company.

Working remotely has always been at the very core of our culture. Because of that, we’re fully prepared to work online, no matter whether there’s a virus out there or you just want to spend some time wherever you like, away from the office. Today we want to share all our knowledge with you and your team to help you adapt to the new reality as soon as possible.

Netguru’s representative dedicated to the management of all SARS-CoV-2 policies is Magdalena Wartowska, Operations Manager.

We are working on a series of resources to share our experience and insights in the form of articles, webinars, and checklists – to help other companies adapt to their remote working reality as soon as possible.

Please let us know what questions you have, and what the biggest problems or obstacles are that you’re facing right now.

See Magdalena's LinkedIn profile or reach out to her using the button below.

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Magdalena Wartowska photo.

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