Building the UX/UI Layouts of a Borderless Credit Application

Money transfer on a phone.

$930bn

Remittance industry by 2026

Projected market size, growing at 3.9% a year from 2019.

$260bn

Flowed from the US

Into Asia and the Pacific in 2012, according to World Bank data.

The client

Holding a credit card.

The client’s mobile app handles borderless credit through on-demand remittances. Someone in the United States can send money to family elsewhere in the world, straight onto the recipient’s credit card.

For control and security, the app shows a breakdown of spending and how the cardholder is managing the money. Because the transfers are cashless, a lot of extra fees and waiting disappear.

The challengeWhat the teams actually needed

Launching a financial product means clearing regulatory approval, and the design has to help rather than hinder that.

Challenge 01A proposition that is genuinely new

Sending money directly onto a family member’s credit card, with visibility over how it is spent, is not how remittance normally works.

Challenge 02Regulatory approval ahead

The designs had to help the client move forward with the approvals a financial product needs before it can launch.

Challenge 03An industry to navigate

The client needed guidance on the fintech industry itself, not only a set of screens.

What we did

Designs built to clear a regulator as well as a user test

Netguru’s product designers delivered the finished product — a fintech app for people in the US supporting family abroad — drawing on our experience designing and launching numerous financial applications.

Area 01 · Transfers

Product design

Straight to a credit card

Money moves from a user in the United States directly onto a family member’s card, which is what removes the fees and the wait.

Area 02 · Control

UX

Seeing where it goes

A spending breakdown lets the sender see how the money is being managed, which is the feature the proposition rests on.

Area 03 · Compliance

Fintech

Designed for approval

The work was aimed at helping the client through the regulatory approvals required before a financial product can reach anyone.

Area 04 · Guidance

Consulting

Industry experience applied

Netguru advised on navigating the fintech industry using what we have learned designing and launching financial mobile applications.

Netguru quote

Fintech is one of the verticals we focus on when delivering innovative tech solutions. That's why our team was really excited to work on this project. The fact that this fintech app makes it easy for users to support their family members without paying high fees makes us even more satisfied with the outcome of the cooperation.

Radek Zaleski

Partner at Netguru

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