Introducing a Full-Scale Development Infrastructure for a Retention Grid

Retention Grid web application.

9,467

Customers

Ecommerce businesses on the platform.

187

Countries

Where the consumers those businesses manage are based.

$174M

Revenue created

Across three years of the partnership.

The client

Retention Grid serves more than 9,000 ecommerce businesses across 59 countries. Between them, those businesses look after over 20 million consumers spread across 187.

For an early-stage startup, speed of growth decides everything. The hard part is not losing quality on the way.

The challengeWhat the teams actually needed

Growing fast and shipping frequently are easy to state together and difficult to hold together.

Challenge 01Growth, sustained

Fast growth had to be maintained rather than achieved once.

Challenge 02Frequent features, same quality

New features were needed often, and quality could not be what paid for the speed.

Challenge 03Scaling in both directions

The ability to scale the team up or down quickly was critical to how the company operates.

What we did

Development infrastructure built for predictable speed

Retention Grid partnered with Netguru on the understanding that established practice is what produces both speed and predictability.

Area 01 · Infrastructure

DevOps

Full-scale, from the start

Netguru took on introducing a complete development infrastructure rather than working inside whatever existed.

Area 02 · Cadence

Process

Fast iterations, fast deploys

Quick iteration and frequent deployment are what let features reach customers at the rate the business needed.

Area 03 · Team

Team

PM and QA included

A full project team came with a project manager and a quality assurance specialist, not only engineers.

Area 04 · Product

Product

Mature and component-rich

The result carries multiple integrations, APIs, A/B testing and smart filters — and the product was featured by leading ecommerce marketing experts, with funding secured.

Client testimonial

Netguru is an important part of our ability to maintain fast growth. Not only do we have a fantastic set of talented engineers working as part of our team every day. But, the entire 'Netguru system' adds so much value in supporting project management, QA, infrastructure support, code quality reviews and great process. Netguru’s support allows our CTO and Head of Product to focus on core business and allows me to focus on product strategy and our growing base of new customers.

Kevin Dykes

Co-Founder/CEO at RetentionGrid

What’s next

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