AI Development Services

AI development services: generative AI, AI agents, machine learning and the data behind them, from proof of concept to production. Rated 4.9 out of 5 by our clients.

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AI development backed by real delivery

17+

Years in the market

Building web, mobile and AI products since 2008.

3,500+

Projects delivered

From MVPs to enterprise platforms.

900+

Clients worldwide

Product teams in 50+ countries.

4.9/5

Average client rating

How our clients rate their work with Netguru.

ARC Europe: an AI agent that cut claim assessment time by 83%

ARC Europe, a car assistance provider covering 42 countries, reviewed every claim by hand, about 30 minutes each.

In under six weeks, Netguru built a GPT-based agent on Microsoft Azure that analyzes claims, checks compliance and drafts a recommendation for a person to approve. Assessment fell from 30 minutes to 5.

  • #1

    Car assistance in Europe

  • <6

    Weeks to the prototype

  • 83%

    Less time per claim

Netguru’s AI expertise has helped us automate our claim processes.

Krzysztof Pająk

CEO at ARC Europe Polska

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From discovery to production, stage by stage

Every stage has its own output. Timelines depend on data condition, integrations and compliance needs, and the discovery phase turns those into an estimate.

  1. Discovery

    We run workshops with stakeholders to define the use case, success metrics, constraints and users. You receive a scoped plan, a risk list and an estimate for the next stage.
  2. Data readiness assessment

    An audit checks data sources, quality, access rights, labelling and pipelines against what the use case needs. You receive a report that shows what to fix first and what can wait.
  3. Proof of concept

    The PoC tests the riskiest assumption on real sample data and scores it against the agreed metrics. You receive a working prototype and evaluation results that show whether to continue.
  4. AI MVP

    The MVP goes to a limited group of real users, with integration, interface, guardrails and logging. You receive a deployed AI MVP and a feedback plan for the next release.
  5. Production

    We harden the system with security review, CI/CD, load testing and MLOps pipelines for deployment. You receive a production system, runbooks and documentation your team can own.
  6. Monitoring and improvement

    We track output quality, cost, latency and data drift, then retrain or adjust prompts when results slip. You receive dashboards and a prioritised backlog of improvements.

ITI: 5× more production releases for an AI assistant on half the budget

ITI, a global network of 25,000+ implant dentistry professionals, runs an AI assistant that answers members only from ITI's own library and cites every source.

Netguru rebuilt the team as an AI Pod of four builders shipping with AI agents. Production releases grew fivefold, and the monthly budget fell 52%.

  • 5×

    More production releases

  • −52%

    Monthly budget

  • 6

    Median days to production

I love it, absolutely.

Philipp Nueesch

Chief Marketing Officer at ITI

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Engineering standards behind every AI system

These checks apply to every AI project, from the first PoC to a production release.

Data pipelines and quality

Pipelines include validation checks, deduplication, lineage and access rules, so a model never trains or answers from data nobody has checked.

Evaluation and testing

Test sets come from your real cases, and regression tests run on prompts and models, with human review for answers that carry business risk.

Agent guardrails and MCP

Agents get scoped tool permissions, MCP servers with least-privilege access, spending limits and human approval for actions that change records.

Security and access control

Our practice is ISO 27001 certified and follows OWASP TOP 10, with role-based access, encrypted data and reviews of prompt injection and data leakage risks.

GDPR and EU AI Act

GDPR compliance and EU AI Act compliance are designed in from discovery, with risk classification, data processing records and documentation your legal team can review.

Auditability and monitoring

We log prompts, tool calls and outputs, and set alerts on quality, cost and drift, so you can trace any AI decision after the fact.

What our clients say

Rated 4.9 out of 5 by our clients.

If I had to choose two words to summarize our collaboration with Netguru it would be speed and efficacy.

Mark Greiner

Digital Innovation Manager, Merck KGaA

Netguru's solution dramatically transformed our content creation, reducing timelines from over 4 hours per guide to just 45 seconds while ensuring quality and consistency. Their knowledge and dedication has made this GenAI tool invaluable for our team!

Timothy Sullivan

Chief Academic Officer, Newglobe

Netguru's adaptability to our evolving needs and the steady stream of insightful feedback and ideas prove they were not just a partner – they were an indispensable asset in helping us reach our vision to democratize the fintech industry.

Niles Plante

Head of Product, Prospero.ai

How you can work with us

Three ways to start, each with the same delivery standards and a named delivery lead.

AI development services: your questions answered

What are AI development services?

AI development services cover the software development, data work and engineering needed to take an AI idea to a production system: strategy, data pipelines, models or LLM features, AI system integration, testing and monitoring. Unlike an off-the-shelf AI tool, the result is built around your data and workflows.

What drives the cost and timeline of an AI PoC or MVP?

The main drivers are scope and number of user roles, integrations, data condition, design depth, compliance and security needs, and team shape. We do not quote a figure before discovery, because a discovery phase is what turns these drivers into an estimate.

Which engagement model fits my project?

Fixed price suits a clear scope, and time and materials suits work that will change as you learn. We usually recommend a fixed-scope proof of concept (PoC) or AI MVP first, then a dedicated team once the value is proven. Team extension fits companies that already have engineers.

How long does an AI project take?

It depends on data readiness, the number of integrations, compliance needs and how many user groups the first release serves. A PoC is shorter than an MVP, and both are shorter than a full production rollout. We give a timeline at the end of discovery, once we have seen your data.

How do I choose an AI development services provider?

Check for relevant case studies, a security certification such as ISO 27001, clear code ownership and IP assignment, a written statement of work and defined support terms. Red flags are accuracy promises before anyone has seen your data and no evaluation plan. See our guide to custom AI versus ready-made tools.

Is my data ready for AI?

A data readiness assessment checks sources, quality, access rights, labelling and pipelines against your use case. When data is messy, we clean and structure the part the first release needs and leave the rest for later. In some projects, the right first release is the data pipeline itself.

How are AI agents built?

We define the tasks an agent is allowed to do, give it scoped tools through MCP servers and add guardrails such as permission limits, input checks and human approval for risky actions. Every run is logged and tested against real cases. For knowledge tasks, our default is retrieval-augmented generation (RAG) before large language model fine-tuning, because it is easier to audit and update.

How do you control hallucinations in generative AI?

We ground generative AI systems in your own data with retrieval-augmented generation (RAG), so answers come from your documents and knowledge base and cite their sources. Before launch we test outputs against known-good answers, and in production we keep tracing them, so a wrong answer is caught and fixed. Chatguru, our open-source RAG chatbot framework, is built the same way.

How do you handle security, governance and compliance?

We apply role-based access, encryption and OWASP TOP 10 checks, and we work under ISO 27001 practices. GDPR and EU AI Act compliance start in discovery with risk classification and data processing records. Logging of prompts, tool calls and outputs makes every decision auditable.

Which industries use AI development services?

Typical use cases include clinical document summaries in healthcare and pharma, claims triage in insurance, product search in ecommerce, document checks in fintech and demand forecasting in logistics. Read more in our guide to practical AI use cases.

Talk to our AI development expert

Tell us about your product, and we will talk through scope, the right team and the engagement model.

Barbara Rybicka

Commercial Director

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