

Helpling is a platform for home cleaning services, connecting cleaners with homeowners. The market it operates in is highly competitive and needs a working balance between innovation and sustainability.
Two sides of a marketplace, each needing its own product, and trust holding the whole thing together.
The solution had to cover all three rather than start with one and grow into the others.
The work was 100% external, which called for unusually close cooperation with the Helpling team.
Search tools for cleaners and homeowners alike, sign-up, account management and secure payments all had to be built.

What we did
The product lets local cleaners offer their services and take payment securely, and gives homeowners an equally good experience on the other side. Trust is the whole proposition.
The cleaner-facing platform covers sign-up, a search tool for local cleaning opportunities, and payment handling.
The homeowner-facing side pairs a local search tool with payments, so booking someone is a single flow.
Netguru’s Ruby on Rails specialists supported the Helpling team directly.
The relationship has run a long time and rests on trust and on knowing how each side works, which is what makes the cooperation effective — and the product has been received well by customers and service providers alike.
Client testimonial
Netguru can be fast, putting together a team in 1-2 weeks. It’s the optimal solution for us.
What’s next