20K

Customers

Across more than 100 countries.

1M+

Photos

Shared through the service, most of them uploaded in the last few days of a month.

5

Languages

French, English, German, Italian and Spanish.

The client

Neveo product.

Neveo is a Belgian start-up working on the gap between generations. Its social application, on mobile and web, lets people share their best photographs with grandparents through a monthly family booklet — keeping younger relatives in touch with the older ones.

It was founded in 2015 for families wanting to share moments with people who are not at home with the latest technology and do not see their relatives often. The first product was a digital frame displaying photos sent from an app; after three years the company moved to paper.

The challengeWhat the teams actually needed

Each subscriber can share up to a hundred photographs a month, and they mostly arrive in the last few days of it.

Challenge 01Traffic that arrives all at once

Maintaining servers for a load concentrated into a few days each month was among the biggest difficulties in development.

Challenge 02A smooth experience regardless

One of the main goals was that users should not feel any of that, whenever they upload.

Challenge 03Five languages, a hundred countries

The application serves more than 20,000 customers across over a hundred countries in five languages.

Neveo family booklet.

What we did

A monthly booklet built from a month of photographs

The product bridges a generation gap by turning app uploads into something a grandparent can hold.

Area 01 · Sharing

Product

Photos from the family

Relatives contribute their best moments through the app on mobile or web across the month.

Area 02 · Print

Service

A booklet each month

Those photographs become a printed family booklet, which is what makes the service work for people not fluent in technology.

Area 03 · Infrastructure

Engineering

Built for the spike

Server capacity had to cope with more than a million photos arriving in concentrated bursts each month.

Area 04 · Pivot

Strategy

From frame to paper

The original digital frame gave way, after three years, to the paper product — a business decision the platform had to follow.

Client testimonial

Netguru has been doing a great job. The processes are well-organized and secure. We find the team very responsive when we come across issues and there is always someone available to help us. We’re very satisfied with the cooperation.

Simon Desbarax

Co-founder at Neveo

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