Digital Upgrade to Fight Climate Change and Economic Inequality

Rising Sun Center for Opportunity.

3,000

People helped

Young people and adults given training and employment opportunities to date.

1994

Operating since

The year the non-profit was founded in California.

The client

Rising Sun website.

Rising Sun Center for Opportunity is a Californian non-profit whose mission is to empower people so that their communities, and they themselves, become sustainable environmentally and economically.

Through Climate Careers, its youth employment programme, it takes on and trains young people who then deliver energy and water efficiency services at no cost — installing LED bulbs and efficient showerheads for residents in the area. Young people get work and training; low-income households get smaller bills.

The challengeWhat the teams actually needed

Climate Careers runs on a database system supporting its young Energy Specialists. The data is large in volume and sensitive to the organisation’s funders, so it has to run smoothly and handle information safely.

Challenge 01A system close to failing

By the time the organisation came to Netguru the database was old and full of errors, and looked likely to fail outright.

Challenge 02Hard to use for the people trained on it

Young people being trained by the organisation struggled to use the system and to enter data into it.

Challenge 03Funders who could not see results

The same problems left funders unable to see clearly what Rising Sun’s work had achieved.

Team working on the upgrade.

What we did

A pro bono upgrade to the system the programme runs on

We collaborated with Rising Sun on a partly pro bono basis to upgrade the system, and now help the organisation serve disadvantaged communities better — one light bulb at a time.

Area 01 · Scheduling

Product

Appointments

The software includes an appointment scheduler, which is how the field work gets organised at all.

Area 02 · Inventory

Feature

Tracked

An inventory tracker keeps hold of what has been installed and what is left.

Area 03 · Reporting

Data

For clients and funders

A report generator serves both the households and the funders, which is what the organisation’s ability to diversify funding depends on.

Area 04 · Field

Mobile

A tool everyone uses

An in-field tool lets every employee collect and store data where the work actually happens.

Client testimonial

Netguru internalized our wants and needs, understood our challenges and procedures, and translated all of that into working solutions. We had worked with other developers prior to our agreement with Netguru and none of them stacked up in comparison.

Wells Brown

Director of Youth Programs at Rising Sun

What’s next

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