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Digital Transformation is in full swing in the banking sector, and it’s brought along a number of crucial advantages to financial institutions. But mobile banking – possibly the most important innovation from users’ perspective – comes with a number of risks. In this article, we will look at why security is such a complex issue for banking, and we’ll analyse ten security flaws that no mobile banking app should have.
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Mobile banking apps are bound to become the most important channel for bank customers to access banking services. CACI predicts that by 2021 mobile banking will become the biggest channel in terms of users in the UK. Apps will overtake high street branches to claim the number one spot. The study shows that the proportion of customers using apps for banking will continue to rise in the UK over the next four years, reaching 71% by 2024. Currently, it oscillates around 45%.
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