PAYBACK is the world’s biggest loyalty program. The Polish branch of the company wanted to integrate their complex system into a simplified, full-stack solution for its customers. The main challenges facing PAYBACK included:
As first step, Netguru and PAYBACK conducted a joint design sprint. The sprint resulted in the defining of the main technical challenges. As a result, Netguru was contracted to execute the re-design of PAYBACK’s web and mobile applications. Our approach included:
PAYBACK has visually and structurally unified its web and mobile applications. PAYBACK’s user experience has been significantly improved and modernised.